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Internet
/ Intranet
Design and implementation of database internet/intranet
sites. We specialize in internal intranets and
business to business internet sites.
Telephony
Kimber Petroleum Corp.
- Largest independent gasoline distributor in New Jersey.
Business Problem:
Live phone order taking and Manual dispatching were very time consuming and required extensive training of personnel.
Solution:
Automated system for order taking, dispatching, reporting, invoicing.
The Telephony and server-based software that Figtree developed, called
Tiller, allows gas station personnel to send orders via telephone that are automatically entered into the system. Loads are calculated, orders are dispatched, actual delivery information entered and invoices are produced within Tiller.
This system saves Kimber a great deal of time allowing for more efficient use of personnel.
The telephone-based Tiller System automates orders for gasoline
deliveries because the old person-to-person phone calls were too time-consuming.
Gas stations can enter orders or enter inventory
information by touch-tone phone.
Data is made available to the desktop system in real-time.
The Administrator does not have to answer the phone to take orders and can concentrate
on scheduling the deliveries.
The desktop-based Tiller System allows users to view daily orders. It
includes tools to schedule deliveries; balance routes for drivers;
and print Bills of Lading, Invoices and other reports.
Click here to read the Case Study.
Financial
Services
CCAT
This system is used to track the
receipt of many thousands of credit card applications
each month, and track these applications and related
security deposits from receipt through processing the
credit card. A related system (Credit Card
Maintenance) reports on information about the status of
these cards after the accounts are set up. The
system uses bar code technology as well as SQL server to
handle the huge number of applications. Automated
mail and email is sent out by the system to keep
applicants up-to-date on the status of their
applications.
Project
Management
Scholastic -
Production System
The Production System tracks the
different steps and milestones involved in producing a book.
This system is used by the
Scholastic Paperback and Hardcover Production Departments to
track each phase of book production against target dates
entered in advance. Actual dates for dozens of milestones
are entered into the Production system for each title.
Reports are available on current status,
change in status, and exceptions (books that are running
late in some aspect of production). Reports can be
filtered by many criteria including editor, line, first use
dates and more. Report criteria can be saved and reused.
A web-based component of this
system makes a set of the Production system reports
available to Scholastic personnel who need to review this
information.
One Call Home Repairs,
LLC
"The Pipeline" -
the command center of this order management software system
- gives users access to all projects by status. At a
glance, management can see the number and total dollar value
of work orders awaiting quotes, awaiting approval from the
customer, requiring follow-up, awaiting completion, and
more.
Click here to read the Case Study.
Verizon Work Force Scheduler
Since 1987, Figtree has developed
and supported the Work Force Scheduling system (WFS)
used widely throughout Verizon to schedule workers,
enter and track vacations, track overtime, and build
call out lists based on overtime status. The
system is flexible and includes many methods of
scheduling and calculating overtime credit.
Site Inspections, LLC
Business Problem:
A group with insurance industry credentials wanted to start a completely web-based business to provide property inspections for insurance agencies.
Solution:
Site Inspections, LLC is a
Web-based B2B
business that allows insurance agencies to order and review property inspections on-line.
The system automatically dispatches field reps to complete the inspections based on the
rep's location and workload.
Inspections are uploaded to the site, reviewed and posted for
the insurance agency customers. Invoices are generated on the site based on customer profiles and expense information provided by field reps.
This information is passed to a standard accounting system.
Distribution
Tech Trading/DPI
The office copier/printer supply
industry is highly competitive. In order to grow and stay
profitable, Tech Trading needed a scalable and customizable
business system that would provide information to operate
efficiently, handle high volumes and generate profits on
very small margins.
Click here to read the Case Study.
Data Warehouse
Scholastic -
Fact Sheet
This
Windows-based system is used to generate promotional and
informational packets about Scholastic books. Users type in
a short summary, marketing information, comparative titles
and other blurbs and information and the system then
generates several types of fact sheets. The system can also
generate a file of title information for use by Amazon.com
and other online book stores. The Fact Sheet system provides
a central location for this vital data. Before development
of this system, such information was available in Word
documents, spreadsheets, and hard copy (such as index cards)
spread throughout Scholastic.
Sales Analysis Add-On for AccountMate®
Business Problem:
Although AccountMate® Accounting software is a full featured accounting solution, it lacks in depth sales analysis reporting.
Solution:
The Sales Analysis and Forecasting module developed by Figtree provides in depth sales reporting.
It ranks and compares sales by product, sales
person and customer and integrates completely as a module in AccountMate (AM).
As it shares the same user interface as all standard AM modules, there is no extra training required.
XML
Scholastic
Figtree had previously developed a desktop system to track book specs and book summaries.
We also developed an intranet-based system to track author information. This information is stored in their internal database.
They needed to make this data available to partners.
XML is used to transfer this information.
The Book People, USA - Book distributor
Business Problem:
Needed more
and simple tools for franchisees to find
potential customers, build book lists, and
provide management reporting.
Solution:
Web and PDA applications
for inventory and order tracking.
Sales reps use PDAs in the field.
XML web services are used to synchronize information
between the PDA and web databases, download lists of customers to visit
and upload sales information.
Click here to read the Case Study.
Mortgage Industry
MortgagePlus
Figtree's
MortgagePlus package
supports and enhances the Genesis 2000 mortgage software
with enhanced reporting and additional functionality.
Users can create reports not available through the
Genesis 2000 system that provide enhanced management
information, as well as reporting required by government
agencies. MortgagePlus also allows
splitting commissions to a second loan officer and
reporting on this split.
Click here to read the Case Study.
Bar Codes
Tech Trading/DPI
The office copier/printer supply
industry is highly competitive. In order to grow and stay
profitable, Tech Trading needed a scalable and customizable
business system that would provide information to operate
efficiently, handle high volumes and generate profits on
very small margins.
Click here to read the Case Study.
Shareholder Accounting
StockTrack
Business Problem:
It becomes difficult to manage and track the stock of even closely held companies once there are more than a dozen or so investors,
and once there are changes in ownership, dividends, etc.
Solution:
StockTrack is sold nationally to Transfer Agents and individual companies to meet this need.
StockTrack handles the transfer of stock, dividends, proxies, reinvestment and tax reporting.
The StockTrack shareholder
management system enables a company or stock transfer agent
to effectively manage all of the activities associated with
the issuance and registration of stock certificates, proxy
voting, dividend disbursement, dividend reinvestment and
stock splits for one or multiple companies. Many reports,
the ability to generate files for mail merge and tax
reporting are included.
Click here for more
information.
Web-Based Sales Training
Business Problem:
One of the world's largest computer manufacturers needed to provide training to a far flung sales force.
It was important that the site be easy to
use, that it could be implemented quickly,
and that the web site should be customizable for different regions of the world.
Solution:
The Intranet
Training web site developed by Figtree tracks student's progress; provides and checks answers to exam questions; provides a custom printable certificate when the course is completed.
Click here
to read the Case Study.
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